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Proofpoint Sr. Systems Administrator - Sales Engineering Tools & Infrastructure in Cleveland, Ohio

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Company Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint

The Role and the Team

At Proofpoint, the members of our Sales Engineering Tools & Infrastructure team are highly valued business partners that play a critical role in enabling our technical sales process. As a Senior Systems Administrator in this team, you'll be a critical participant in the DevOps and traditional SysAdmin duties and activities to support a global hybrid cloud infrastructure used to support Proofpoint's global Sales Engineers and other internal groups such as product management and engineering.

This role is can be a permanent work from home in any major metropolitan area in the continental US, or it can be office based if a candidate prefers and is located near one of our locations.

The Senior Systems Administrator will be part of a small, internationally, and geographically distributed team that provides swift response to the technical computing needs of internal customers, primarily Sales Engineers. You will collaborate with your team members to build, buy, or utilize appropriate resources in support of the ever-changing, growing Proofpoint product portfolio. Our environment will allow you to hone your skills in managing a hybrid cloud infrastructure using OpenStack, AWS, participate in internal dev/ops type of development to automate operations or design interfaces to our demonstration front-end.

The environment includes globally distributed data centers and public cloud environments such as AWS and Azure. These environments provide the necessary computing resources for Sales Engineers and other internal stakeholders to do product demonstrations or hands-on labs. We are currently migrating away from older on-premise storage and virtualization to global hybrid (public/private) infrastructure supported by OpenStack. Examples of solutions provided include live-experience environment for product demonstrations, on-demand labs for Sales Engineers to experiment, and training infrastructure for hands-on labs.

Duties & Responsibilities

  • Build and manage the infrastructure to deliver high-volume, compelling Proofpoint on-demand product demonstrations that address today’s most pressing cyber threats.

  • Internally deploy complex people-centric solutions encompassing the entire Proofpoint portfolio, becoming an expert in Proofpoint products such as Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP). These would be internally deployed specifically to support demonstration use-cases that showcase the power of Proofpoint solutions.

  • Collaborate with the Sales Engineering team to develop and execute tools to improve efficiency and impact of the Sales Engineers.

  • Internal development (coding) of solutions to support this environment. An example would be a web front-end to serve as a portal for Sales Engineers to authenticate to the demo environment and select pre-defined demonstration use-cases.

  • Provide valuable insight and experiences to Product Management, Marketing and Product Development (Engineering), Professional Services teams to help keep our solutions the best in the industry

Job Requirements

The activities of the team include several skills areas, including systems administration, development, and creation of productivity tools for the Sales Engineers. We balance the collective skill sets of the team so some members may be experts at development while others are experts at operations. We will look for candidates that come to the table with expertise in at least one area (systems administration or development) with willingness to learn and cross-train in the others for a devops role.

Systems Administration Skills

  • Hands-on systems administration of a hybrid computing environment including private cloud and AWS or other public cloud solutions and primarily linux operating systems

  • Knowledge of IT management processes for maintenance, availability, security, governance

Development Skills

  • Automation scripting in any mainstream language (bash, python, Go Lang, etc)

  • Knowledge of modern development paradigms such as Agile and CI/CD

  • Bachelor’s or advanced degree in a relevant field, or equivalent experience

  • Pluses (these are not required for the role but reflect what we are doing today):

  • Experience with Ansible

  • Experience with Golang or Python

  • Experience with React.js

  • Windows Server skills, including experience with Active Directory and related tools

  • Experience with single sign-on (SSO) vendors such as Okta

  • Background in cloud such as public cloud infrastructure, automation, private cloud infrastructure and/or containers. AWS preferred.

  • CISSP or other relevant cyber-security and cloud security certification

  • Previously supported a pre-sales competitive lab, training lab or executive briefing center

  • Previously held a pre-sales or pre-sales operations role

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!